AI Chatbots That Answer From Your Business โ Not the Internet
A chatbot that knows your services, prices and policies, answers customers at any hour, collects their contact details, and passes the conversation to your team the moment a human is needed.
Talk to usTry one before you buy one
The chat bubble on this website is one of ours. It answers from a knowledge base of our own pages rather than making things up, asks visitors for their name and number, and when someone asks for a person โ or the bot doesn't know the answer โ it hands the live conversation to our team, who get a push notification and reply in the same chat. That is the system we build for clients, trained on your content instead of ours.
What it does
Built for real customer conversations
Answers from your content
Retrieval-augmented generation (RAG): the bot searches your own pages, FAQs, price lists and documents before answering, so replies stay accurate and on-brand.
Hands off to a human
When a customer asks for a person or the bot is unsure, the conversation moves to your team's live inbox without the customer starting over.
Captures leads
Collects name, phone and email during the chat and stores every conversation, so no enquiry is lost outside office hours.
Live team inbox
Your staff see waiting conversations, take over, reply and close them from one dashboard โ with push notifications on desktop and phone.
Website, WhatsApp & Instagram
A widget on your website, and WhatsApp, Instagram and Messenger conversations through Resalian, our digital marketing platform built on Meta's official APIs.
Arabic and English
Set up for bilingual Omani customers โ we build an Arabic knowledge base alongside the English one and test with real questions in both languages.
Your data stays yours
Runs on Cloudflare's global network. Conversations and leads belong to you, and we don't train public models on them.
Connects to your systems
Bookings, order status, stock or CRM lookups can be wired in, because we build the integrations ourselves.
Why it pays off
What a well-built chatbot changes
- โCustomers get an answer at 11pm on a Friday, not on Sunday morning
- โYour team stops answering the same ten questions every day
- โEvery enquiry becomes a lead with a name and number, not an anonymous visitor
- โComplex or sensitive conversations still reach a person โ the bot knows when to step back
- โAnswers stay grounded in your own content, so the bot doesn't invent prices or policies
How we build it
From your content to a live assistant
Collect your knowledge
We gather your website, FAQs, price lists and policies, and agree what the bot should and shouldn't answer.
Build and train
We index your content into a knowledge base, set the tone, and configure lead capture and handoff rules.
Test with real questions
We run it against the questions your customers actually ask โ in Arabic and English โ and fix the gaps.
Launch and improve
It goes live on your site or WhatsApp. We review conversations and keep the knowledge base current.
Frequently asked questions
Will the chatbot make up wrong answers?
+
It is built to answer from your own content โ it searches your knowledge base first and bases its reply on what it finds. When it can't find an answer, it offers to connect the customer to your team rather than guessing.
Can the chatbot work on WhatsApp and Instagram?
+
Yes. WhatsApp, Instagram and Messenger conversations run through Resalian, our digital marketing platform built on Meta's official APIs โ not an unofficial tool that risks getting your number banned.
Does it understand Arabic?
+
Yes. For bilingual customers we give the bot Arabic content to answer from, not just English, and test it with real Arabic and English questions before launch.
Can I see an example?
+
Yes โ the chat bubble on this website is one of ours. Ask it about our services, or ask for a person to see the handoff to our team.
Who sees the conversations?
+
Your team, in a live inbox. Conversations and collected leads belong to your business.
Want a chatbot trained on your business?
Tell us what your customers ask most โ we'll show you what a bot built on your content would answer.
Talk to us